pleasant things work better by Trent Mick

I watched Don Norman's TED Talk "3 ways good design makes you happy" last night:

This part of his talk really stuck out for me (transcription errors mine):

I really had the feeling that pleasant things work better and that never made any sense to me, until I finally figured it out. Look:

I'm gonna put a plank on the ground. So imagine I have a plank about 2' wide and 30' long. And I'm going to walk on it. See I can walk on it without looking, and go back and forth, and I can jump up and down. No problem. Now I'm going to put the plank 300' feet in the air... and I'm not going to go near it, thank you. Intense fear paralyzes you. It actually affects the way your brain works.

...

If you're happy, things work better because you're more creative. You get a little problem, you say "Ah, I'll figure it out. No big deal."




Don Norman's ideas may be more relevant to industrial design, but I think this can safely be applied to software design (more my domain). Don points to how being fun and beautiful can make something better -- not just seem better, but work better. That's an important point in the common trade off in software development between spending more time on features or bugs vs. spending some time on making a UI "pretty". Occassionally in work debates -- whether on Komodo or on some of the ActiveState websites I'm involved in -- that "pretty" is said dismissively. I'm happy to have Don Norman's talk as a debate point.

Miro

miro

BTW, thanks to stephen. A few weeks ago I reinstalled my Mac book and posted a list of the software I use. Stephen suggested I add Miro to that list. Cue many evenings of watching TED talks (including the above talk) and other programs.

After installing Miro, visit https://miroguide.com/feeds/2014 to get the latest TED Talks.

3 comments

  1. Matthias June 7, 2009 8:20 PM

    Now this I call a coincidence! At the end of your post but before the Miro part I was thinking "Yeah, he's right. Miro for example looks pretty nifty _and_ works like a charme!" Then the paragraph turned up.

    You know when devs had the "stamina" to come up with a beautiful and usable UI, the underlying code will be even better.

  2. Tez June 8, 2009 4:32 PM

    Actually I read a study recently which suggested the unhappy worker is more creative than the content worker. Think about it this way using a modified version of his example. Say you have a plank it allows you to cross over a small shallow stream, now you have that same plank to cross over the top of the Grand Canyon. You are quite content crossing the stream on a plank, your contentment breeds no need for innovation. However, you are unhappy crossing the Grand Canyon, as such you are compelled to innovate and build a bridge, without being unhappy with the current situation you are not motivated to change it...

  3. trentm June 8, 2009 4:37 PM

    @tez: The flip side of what Don Norman said in his talk that when happy/creative one is more susceptible to distractions, but to actually *get work done* one needs to be anxious (e.g. to have deadlines). The anxiety leads to a greater ability to focus. I think I'd be pretty anxious standing on a plank over the grand canyon. :) Anyway, I'm no expert.

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